Are we sensitive or lazy?

Apparently, science has spoken, and I am not impressed with the conclusion. I recently came across an article that had me shaking my head. Then I did a full investigative deep dive into the subject matter. A linguist and author by the name of Gretchen McCulloch has determined that punctuation, at least in text messaging, is not only unnecessary, but can be offensive. According to her research, Generation Z (born roughly in the late 90s and early 2000s) and younger have a tendency to view punctuation in digital communication as passiveaggressive or even flat out aggressive.